EXPO Ferroviaria 2027
How can we help?
Visitor FAQs
View our frequently asked questions about attending
Exhibitor FAQs
View our frequently asked questions about exhibiting
Media and press FAQs
View our frequently asked questions for media and press
Venue and travel
Find out more about getting to our event
Admissions policy
View our full event admissions policy
Contact us
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Visitor FAQs
How do I register to attend the event?
To join us at the event please register to attend. If you have any difficulties with registration please contact our Customer Services team who will be happy to help.
How much does it cost to attend the event?
EXPO Ferroviaria is free to attend. Cost will increase at the door, on the days of the event. If you have received a voucher invitation from an exhibitor, you can attend free of charge.
Access pass prices for the event are as follows (all prices are inclusive of VAT):
| Access Pass Type | Pre-show (online) | Onsite (show days) |
|---|---|---|
| Visitor |
Free
|
€40
|
| Exhibitor |
Free
|
Free
|
| Exhibitor Visitor Voucher |
Free
|
Free
|
| Press Pass |
Free
|
Free
|
Access pass includes:
- Access to the two days of the exhibition, including all conference theatres, inside the show halls
- Enhanced access to the EF Connect - Matchmaking Programme - upon registration. Get connected to exhibitors who share complementary buyer and seller interests
- EF Connect allows all registered visitors to connect directly with exhibitors for enquiries and/or to arrange private meetings ahead of the event, making EF Connect a powerful planning tool to enhance business networking
Do I need to print my badge at home?
Each attendee will receive an email with an access pass to download. To enter the event, you must present your access pass — either printed or digital — to be scanned at the entrance. Failure to present your access pass may result in delayed entry.
How do I amend the details shown on my badge?
If you need to change any of the details as they appear on your badge please contact our Customer Services team who will be able to make the necessary amendments for you. Alternatively, you can also login to your registration account, and make the necessary changes. You must then bring your updated PDF or digital badge to the event.
I have not received my badge, please can you resend?
Our emails can sometimes find their way to your spam/junk folders so please do check there in the first instance. If your badge email is not there please contact our Customer Services team who will be able to re-send to the email address you registered with, alternatively, if you login to your registration, you can download your badge there.
I need to register more people, how can I do this?
Each registration requires a unique email address, and therefore you will need to complete the registration process for each person that wishes to receive a badge. You may find it easiest to share the registration link with those who wish to attend the event so they are able to enter their own details and receive their confirmation.
I cannot login to the registration system, what should I do?
We will be happy to help you. Speak to our Customer Services team or give them a call via the number shown at the bottom of this page.
I need help with using the registration system, who can help me with this?
We will be happy to help you. Speak to our Customer Services team or give them a call via the number shown at the bottom of this page.
I would like to register my child so they can attend the event, is that possible?
Unfortunately, we do not allow any children in the exhibition halls under the age of 18. Any specific request as cush, must be approved by the event management team. Contact Customer Services team to submit a request.
I am a member of the media, how do I register to attend?
Our badges for media are restricted to publishers, editors, journalists, broadcasters, and web bloggers associated with the industry. Please be prepared to share accreditation as part of the registration process, as all press registrations will go through a vetting process. Register here for Press Accreditation.
What are the show dates and opening hours?
28 September 2027 - 10:00-17:00
29 September 2027 - 10:00 - 18:00
30 September 2027 - 10:00-16:00
Is there Wi-Fi available at the event?
The venue is Wi-Fi enabled but due to high volume of attendees, the quality of connection may vary.
Where can I see a full list of exhibitors attending your event?
Please click here to see all companies exhibiting at the event. This information is only available via our website, and we are unable to share this in any other format.
Where can I see a full list of visitors attending your event?
In line with GDPR, we do not publish or provide the list of attendees to the event to any other visitors.
Where can I find out the details of what is happening at the event?
To see what is taking place at the event, please visit our website, where you can browse the exhibitor list, product directory, and conference programme.
How do I find my way around the event?
At the venue, floorplan signage will be available to guide you within the halls. The live floorplan is available here: EXPOCAD FX
Will there be any Onsite Guide?
In support to RX pledge to sustainable events, we have replaced the printed onsite guides with EF Connect. It will include floorplan, conference programme, exhibitor list and product directory. EF Collect will also function as an onsite agenda, to keep track of your prearranged meetings and bookmarked sessions. Your personalised digital Onsite Guide right in your pocket.
How do I access EF Connect?
EF Connect is only available to pre-registered visitors. The platform will launch on 28 August. An email with login details will be sent to all the pre-registered visitors thereafter.
Will there be cloakroom services for me to use?
Yes, there will be a cloakroom service at the event.
Travel...
How do I apply for a visa letter?
Once you have registered, you will receive an email confirmation with your access pass. In the confirmation email will be a link to the visa invitation letter template.
Exhibitor FAQs
How can I become an exhibitor?
It is great to hear you are interested in joining us as an exhibitor. Please click here to submit your interest and connect with a member of our Sales Team. We will follow this up by getting in touch with you to discuss the options available.
Where can I see a full list of exhibitors attending your event?
Please click here to see all companies exhibiting at the event. This information is only available via our website and we are unable to share this in any other format.
When does build-up of the event start, and how long do I have to break down our stand?
Details for timings are available, as well as the exhibitor checklist and exhibitor manual accessed via the Exhibitor Hub. In the meantime, should you have any questions, please contact Customer Service.
Where is my stand?
Please refer to your contract for the stand number/ID. If you have any further questions regarding your location we suggest you reach out to your sales contact who will be able to offer guidance. For the full floorplan with all stand locations, please click here.
What is included in my stand?
Please refer to your contract for the details of what ‘type’ of booking you have made. If you are unsure what this information indicates please speak with your Sales contact so they can confirm what is included.
I can’t get into the exhibitor portal, how do I get access?
Visit the Exhibitor Hub. If you have any further difficulties please contact our Customer Services team who will be happy to help.
Where do I find the exhibitor manual?
The exhibitor manual is available within the Exhibitor Hub. Please login to the portal where you will see an icon for the exhibitor manual.
I am having difficulty accessing the exhibitor manual, what do I do?
The exhibitor manual is available to main stand holders who have signed and returned their contracts. You can grant access to individuals responsible for managing your participation by sharing your unique access details.
If you are a confirmed main stand holder and are unable to access the exhibitor manual please contact our Customer Services team who will be happy to help.
How can I register sharers on my stand?
You can register your sharers via the exhibitor portal and the number of sharers that you may register will be based on the allocation you have been contracted for. If you have not yet been contracted for your sharers please speak with your sales contact to arrange this. If you have any further difficulties please contact our Customer Services team who will be happy to help.
Can my sharers access the exhibitor portal?
Once you have registered your sharers in the exhibitor portal they will each receive a link to login to the portal and access their own profile/directory listing. The login link will be sent to the email address you have associated with their details when you registered them.
I need to speak with someone about my invoice, and paying for my stand. Who should I speak to?
We would suggest you reach out to your sales contact – and if necessary they can then share further contact details with you if you need to speak with our accounts team.
I am interested in sponsorship opportunities, what is available?
Please get in touch with your sales representative for more information on sponsorship options.
How can I upgrade my website listing?
There are two ways you can upgrade your website listing. You can either login to your portal account to upgrade to a Silver or Gold package, and you’ll receive an automatic invoice. Or you can contact your sales representative for more information on upgrading your participation. You can find out further information on the digital packages here.
I would like to order some furniture for my stand, who should I speak to?
You can view a variety of furniture options for both shell scheme and space only stands via the exhibitor manual, which you can access in the Exhibitor Hub.
I need to order electricity for my stand, who should I speak to?
You can order electrics from the venue's official electrical contractor via the exhibitor manual, which you can access in the exhibitor portal. If you have booked a shell scheme stand, New Exhibitor Zone stand, please ensure you understand what is included in this package before ordering additional items.
I would like to arrange catering for my stand, who should I speak to?
Please refer to the catering information available in the exhibitor manual, which you can access in the exhibitor portal.
How can I book a private meeting room to use during the event, who should I speak to?
If you would like to book a meeting room, please contact your local sales representative.
What are the restrictions on building a stand?
You can view building restrictions via the exhibitor manual, which you can access in the Exhibitor Hub.
Is there any support available for lead capturing at the event?
I am onsite and need to speak to someone about my stand, where do I go?
Our Operations team will be onsite to support you via our Organisers Office, along with all official contractors whose details are listed in the exhibitor manual. In addition to this we will have members of our Sales and Marketing teams on hand to offer any additional support you may need.
Can I deliver packages to the venue?
You can find all delivery information in the exhibitor manual, which you can access via the Exhibitor Hub.
Is there storage space available at the venue?
You can find all delivery & storage information in the exhibitor manual, which you can access via the Exhibitor Hub.
Where can I see a full list of visitors attending your event?
In line with GDPR, we do not provide a list of attendees to the event to exhibitors or any third parties. EF Connect, our new matchmaking platform, will allow to view all the visitor registered to visit EXPO Ferroviaria. You’ll be able to contact visitor directly via the platform, which will be available from 28 August.
How can I register exhibitor badges?
To register badges for exhibitors please use the link in the Exhibitor Hub.
Media and press FAQs
I am a member of the media, how do I register to attend?
To join us at the event please complete this press registration form. Our badges for media are restricted to publishers, editors, journalists, broadcasters, and web bloggers associated with the industry. Please be prepared to share accreditation as part of the registration process, as all press registrations will go through a vetting process. Register here for Press Accreditation.
Can I use the logo for your event on my website, or as personal email signature etc?
Yes, you are allowed to use the EXPO Ferroviaria logo on your website and promotion. You can download the event logos in the media hub.
Can I upload a press release to the website?
You will find the latest press release uploaded to the Press Hub. When using any of our press releases, you must not change the copy, and a link back to the EXPO Ferroviaria site is required.
Who is the official PR company for the event and how do I contact them?
For event PR and PR opportunities, we work with Carolina Mailander Comunicazione, based in Turin. Please find contact details in the Press Hub.
Can't find what you're looking for?
If you can't find the answer you are looking for, please contact our Customer Services Team who will be happy to help.